Watch this space for news in January of the release of another book about restaurant marketing, assembled from four years or so of columns from Food & Drink magazine—every issue since Summer 2011 has contained an article I wrote, and each article contains an action-item list of to-do’s and tips and advice and such. Suddenly…

Every issue of Food & Drink since Summer 2011 has contained one of my columns. Here’s the latest one, from the Fall 2015 issue. (NOTE: The illustrations and videos are unique to this blog entry.) Whether you’re a major chain, a one-off restaurant in the burbs, or the trendy venture of a serial investor with…

I want to be honest with you, Blog Reader. I started this post several times, and each time, I just sat staring at it, somewhat demoralized. Somewhat irritated. Totally unsure where to even start. So let me start by saying that, in the book and in a Food & Drink column I reprinted on this blog, you’ll…

Every issue of Food & Drink since Summer of 2011 has contained one of my columns. Here’s the latest one. One summer back in the day I took college summer classes and worked at one of those smorgasbord places where customers paid an entry fee and ate as much as they wanted of anything their…