Hey! That new project I was teasing toward the end of last year? IT’S NOW AVAILABLE at all the usual outlets: Amazon, iBooks, Barnes & Noble. You can think of it as a companion to my other restaurant marketing book—Selling Eating: Restaurant Marketing Beyond the Word “Delicious,” which you can read reviews of here. Here…

Please, Starbucks, stop talking. Stop—shhh, don’t say anything else. Gawd, you’re hard to have a relationship with. On the one hand, you’re gorgeous. Everything in your store looks terrific: all the package design, every store display, refrigerator cases and baskets filled with well-chosen brands with equally beautiful packaging—bravissimo. Whoever established your graphic standards knew what they were…

Let us celebrate green poo. (I know that’s gross but it’s relevant, and I’ll explain.) Because I think something good is going on a BK HQ. They’re trying to attract the Millennials by BEING rather than SAYing, mostly. They are BEING different. They are acting like a brand whose store you’d be okay with someone…