Every issue of Food & Drink since Summer 2011 has contained one of my columns. Here’s the latest one, from the Spring 2016 issue. (NOTE: The image is unique to this blog entry.) Note: The original title was “Flirting with Danger: Should you acknowledge your competitors or pretend to exist alone in an empty universe?” but it…

Every issue of Food & Drink since Summer 2011 has contained one of my columns. Here’s the latest one, from the Winter 2015-16 issue. (NOTE: The image is unique to this blog entry.) I had a call recently with a vice president of marketing for a rapidly growing restaurant chain. We’d chatted at a recent…

There’s been soooooooo much bad news for Chipotle recently, with one foodborne health scare after another. Slate even declared “Nobody wants to eat Chipotle’s burritos anymore.” Today Chipotle will address investors after a “stock plunge” over the last few weeks, and hopefully stabilize the situation. As can happen with any ongoing controversy, some have begun to…

Every issue of Food & Drink since Summer 2011 has contained one of my columns. Here’s the latest one, from the Fall 2015 issue. (NOTE: The illustrations and videos are unique to this blog entry.) Whether you’re a major chain, a one-off restaurant in the burbs, or the trendy venture of a serial investor with…